Service Workflow and Duration

Step Content
1 Review the dilivery procedure and rules
2 Check reservation calendar for available schedule
3 Pick-up a service opening day for submitting the sample
4 Fill out the service request form (preliminary version)
5 E-mail the coordinator of the facility two weeks before sample submission for
(1) making an appointment of in-person meeting with the coordinator
(2) reserve the service date
6 Bring back the finalized analysis request form for the signature of the lab PI or supervisor
7 Provide the hard-copy of the signed analysis request form
8 The coordinator informs user and arranges the date of sample delivery
9 Start service
Duration of service code A: ~16 days
Duration of service code B: ~12 days
10 The coordinator E-mail the DIA quantitative analysis report to user
11 Collect service charge and payment